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CLAIMS

What makes one insurance broker different from another?

Is it the cheapest premium provided at the time a policy is written? Is it the hollow promise of being there for you in your time of need?

We believe and stand by our mandate that the difference between the staff at HCI and other brokerages is our commitment to you, our client. We work for you, so it is our commitment to you that ensures we not only have the correct policy coverage in place, but follow that up when you need the cover most...at claim time. It is in the time offered and the expert advice provided that we have demonstrated our superior service to our customers attending to claims from start to finish.

We make use of our professional relationships to generate positive outcomes for you. We liaise with assessors and external service providers when required to make the claims process more simple. We step in when we have to represent you.

Whether it be a claim for a broken television as a result of accidental damage or a major water damage claim following torrential rain, we are there to respond to your claims. Jeff, Tim, Ken and Shane's mobile phones are just that - mobile, so they can take your call at any time if you need further assistance.

 

Finserve Pty Ltd T/A Austbrokers HCI is a corporate authorised representative of
Millennium3 Financial Services Pty Ltd ABN:61 094 529 987
Australian Financial Services Licensee b.. Licence Number 241189
7/50 Borthwick Avenue, Murarrie Qld 4172